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Rates & inclusions

Rack rates 2022-23

 

 

 


HIGH
SEASON
01 Nov '22 - 16 Dec '22

PEAK
SEASON
17 Dec '22 - 8 Jan '23

NEW HIGH
SEASON
10 Jan '22 - 30 Apr '22
1 Aug '22 - 31 Oct '22

LOW
SEASON
1 May '22 - 31 Jul '22

Per person sharing

HIGH
SEASON
01 Nov '22 - 16 Dec '22
R 8,925
PEAK
SEASON
17 Dec '22 - 8 Jan '23
R 10,000
NEW HIGH
SEASON
10 Jan '22 - 30 Apr '22
1 Aug '22 - 31 Oct '22
R 8,925
LOW
SEASON
1 May '22 - 31 Jul '22
R 7,000

Per unit (sleeps 4)

HIGH
SEASON
01 Nov '22 - 16 Dec '22
R 24,000R 5,000 per guest
PEAK
SEASON
17 Dec '22 - 8 Jan '23
R 26,400R 6,600 per guest
NEW HIGH
SEASON
10 Jan '22 - 30 Apr '22
1 Aug '22 - 31 Oct '22
R 24,000R 6,000 per guest
LOW
SEASON
1 May '22 - 31 Jul '22
R 22,000R 5,500 per guest

Per person sharing

HIGH
SEASON
01 Nov '22 - 16 Dec '22
R 7,875
PEAK
SEASON
17 Dec '22 - 8 Jan '23
R 8,750
NEW HIGH
SEASON
10 Jan '22 - 30 Apr '22
1 Aug '22 - 31 Oct '22
R 7,875
LOW
SEASON
1 May '22 - 31 Jul '22
R 6,000

Per person sharing

HIGH
SEASON
01 Nov '22 - 16 Dec '22
R 6,825
PEAK
SEASON
17 Dec '22 - 8 Jan '23
R 7,250
NEW HIGH
SEASON
10 Jan '22 - 30 Apr '22
1 Aug '22 - 31 Oct '22
R 6,825
LOW
SEASON
1 May '22 - 31 Jul '22
R 5,500

Per unit (sleeps 8)

HIGH
SEASON
01 Nov '22 - 16 Dec '22
R 50,4001-6 guests

R 6,2957th & 8th guest
PEAK
SEASON
17 Dec '22 - 8 Jan '23
R 78,0001-8 guests
NEW HIGH
SEASON
10 Jan '22 - 30 Apr '22
01 Aug '22 - 31 Oct '22
R 50,4001-6 guests

R 6,2957th & 8th guest
LOW
SEASONx
01 May '22 - 31 Jul '22
R 37,5001-6 guests

R 5,9957th & 8th guest

Per person sharing

HIGH
SEASON
1 Nov '22 - 16 Dec '22
R 8,400
PEAK
SEASON
17 Dec '22 - 8 Jan '23
N/AManor reserved for exclusive-use.
NEW HIGH
SEASON
10 Jan '22 - 30 Apr '22
01 Aug '22 - 31 Oct '22
R 8,400
LOW
SEASON
01 May '22 - 31 Jul '22
R 7,500
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South African Resident Special

Valid 9 August - 30 September

Enjoy the best that the Karoo has to offer - contact us for our special rates for South African residents.

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Terms and conditions

RATE INCLUSIONS
  • Access to 67,000 acres of privately-owned born-again wilderness
  • Twice daily game drives with accredited guides & trackers
  • Spekboom planting experience
  • Guided bush walks & wildlife tracking*
  • Access to ongoing conservation activities*
  • Tracker Academy excursion*
  • Luxury en-suite accommodation
  • All meals & game drive snacks
  • Specialty teas, coffee & soft drinks
  • Selected alcoholic drinks during game drives
  • Children’s activity programme**
  • Wifi in rooms & common areas
  • Transfers between lodges & Samara airstrip
  • Value Added Tax at 15%

*Subject to availability. Terms & conditions apply.

**Children under 8 years are not permitted on scheduled game drives with other guests, unless staying at The Manor when booked exclusively, or unless a private vehicle has been pre-booked – subject to availability & at extra cost.

Please note: the South African Residents Special includes all the above except for alcoholic and soft drinks.

RATE EXCLUSIONS
  • Other alcoholic beverages
  • Conservation contribution (this will be added to your invoice by Reservations)
  • Transfers to/from the Samara property
  • Paid activities e.g. star bed & fly camping*
  • Curio shop purchases
  • Telephone calls
  • Laundry
  • Gratuities
  • Babysitting (R200/hour)*

* Subject to availability. Terms & conditions apply.

CONSERVATION CONTRIBUTION

The conservation contribution charged to guests goes directly towards funding vital conservation and community projects through Samara’s registered public benefit organisation, The Friends of Samara Trust. These projects include rhino and elephant anti-poaching, wildlife conservation, ecological restoration, community initiatives and climate change adaptation. Find out more here.

How much is the conservation contribution?

  • The conservation contribution is R315 per person per night until 31 October 2022 (thereafter R330 pppn until 31 October 2023)
  • South African residents benefit from a concession, bringing the rate to R160 per person per night until 31 October 2022 (thereafter R170 pppn until 31 October 2023)
  • The conservation contribution applies only to guests aged 8 and above

Do other reserves charge a conservation contribution?

  • Yes, most reserves, whether public or private, charge a levy of some sort to fund conservation and community projects. As a private reserve, Samara does not receive government assistance and therefore relies on visitors to help fund these projects.

Why is the conservation contribution not included in the rack rate?

  • The conservation contribution is separated from the rack rate to ensure that 100% of proceeds go to the projects outlined above without being subject to any commission and/or other reductions e.g. accommodation specials.

When is the conservation contribution payable?

  • The conservation contribution is payable upfront with your accommodation. Reservations will add the contribution to your invoice.
SINGLE SUPPLEMENT
  • Plus 50% of per person per night sharing rate applicable to single occupancy.
  • This does not apply to The Manor when booked exclusively.
CHILD POLICY

Karoo Lodge

  • Children of all ages are welcome at Karoo Lodge. However children under 8 are not permitted on scheduled game drives with other guests.
  • Shorter ‘bumble’ drives are on offer to families with young children mid-morning once the scheduled game drive has returned to the lodge.
  • A private vehicle for families can be booked by prior arrangement, subject to availability and at an extra cost of R7,000 per night for two game drives.
  • A children’s programme and use of the Cubs’ Den is available to kids of all ages.
  • Children before their 3rd birthday, sharing with adults, stay free of charge.
  • Children between their 3rd and 14th birthday, sharing with adults, pay 50% of the adult rate.
  • Guests aged 14 and over must take their own room at adult rates.
  • In the Sibella Family Suite, the quoted rate applies to 1-4 guests irrespective of age.
  • Maximum 2 children to be accommodated on extra beds in Karoo Retreat Suites and maximum 1 child to be accommodated on extra bed in Homestead Suites, sharing with 2 adults.
  • 3 or more adults are not permitted to share rooms.

The Manor

  • Children under 14 are not permitted at The Manor unless The Manor has been booked on an exclusive-use basis.
  • Guests aged 14 and over must take their own room at adult rates.
  • 3 or more adults are not permitted to share rooms.

The Manor exclusive-use

  • Children of all ages are welcome at The Manor when it has been booked exclusively.
  • A bespoke programme of activities will be discussed with you by your private guide.
  • The quoted exclusive-use rate applies to 1-6 guests (high & low season) or 1-8 guests (peak season) irrespective of age.
  • In high and low season, any children over and above the minimum 6 guest requirement benefit from the following discounts: children before their 3rd birthday stay free, and children between their 3rd and 14th birthday pay 50% of the extra person rate.
  • 3 or more adults are not permitted to share rooms.

Booking and cancellation policy

STANDARD POLICY
  • Reservations are not secured until such time as a deposit has been paid.
  • A 50% deposit of the total accommodation amount, conservation contribution and any road transfers organised by Samara is payable within 14 days of date of confirmation of the reservation. Samara reserves the right to release the reservation without notice should payment not be received.
  • The remaining 50% is due 30 days prior to arrival.
  • Reservations made within 30 days of arrival date must be confirmed by full payment within 48 hours.
  • All reservation requests, confirmations and cancellations will be valid only if in writing.
  • Reservations cancelled 46+ days prior to arrival will not incur a cancellation fee, except if payment has already been made, in which case a 5% fee of the amount already paid will be charged to cover credit card/bank fees.
  • Reservations cancelled 45-21 days prior to arrival will be charged at 50% of the total accommodation and conservation contribution amount.
  • Reservations cancelled within 20 days of arrival will be charged at 100% of the total accommodation and conservation contribution amount.
PEAK SEASON POLICY
  • An initial non-refundable deposit of 1 night’s accommodation amount and conservation contribution is payable within 14 days of date of confirmation of the peak season reservation. Samara reserves the right to release the reservation without notice should payment not be received.
  • The balance of the payment falls due by 1 September of the same year as the start of the applicable peak season.
  • Any cancellation after this date shall be processed as follows, with the applicable percentage cancellation fee applied to the total reservation value less the non-refundable deposit:
    • Peak season reservations cancelled 46+ days prior to arrival will not incur a cancellation fee on the total accommodation and conservation contribution amount less the non-refundable deposit, except if payment has already been made, in which case a 5% fee of the amount already paid will be charged to cover credit card/bank fees.
    • Peak season reservations cancelled 45-31 days prior to arrival will be charged at 50% of the total accommodation and conservation contribution amount less the non-refundable deposit.
    • Peak season reservations cancelled within 30 days of arrival will be charged at 100% of the total accommodation and conservation contribution amount less the non-refundable deposit.
  • Peak season reservations made after 1 September for travel dates in that year’s peak season must be confirmed by full payment within 7 days.
COVID-19 & FORCE MAJEURE
  • Should a guest be unable to redeem their confirmed and paid for reservation due to a legitimate COVID-19 or other Force Majeure related reason, the guest shall be entitled to postpone their travel dates for up to 24 months from original date of travel without incurring cancellation fees.
  • The postponed reservation will be honoured at the rate at which the original reservation was made, subject to the new dates falling into the same rate season (high, low or peak) as the original reservation.
  • Should the postponed reservation be rescheduled for new dates which fall into a different rate season to the original reservation, or for a different accommodation type, guests will be liable for the difference in rate associated with the new reservation. In the event that the postponed reservation rate is less than the original reservation rate, the guest will benefit from a credit of the difference to be spent at Samara.
  • Please note that guests staying on Samara’s South African Residents Special are entitled to postpone their travel dates for a legitimate COVID-19 or other Force Majeure related reason at the same rate and without charge until 1 November 2022. Thereafter Samara reserves the right to implement a reasonable rate increase.
  • Reservations cancelled for a legitimate COVID-19 or other Force Majeure related reason up to 14 days before arrival will be refunded at 100% of the total reservation value, with the following provisos:
    • Reservations already paid for will incur a 5% fee of the amount already paid to cover credit card/bank fees.
    • Peak season reservations will be processed in accordance with Samara’s Peak Season Policy.
    • Written evidence to support the legitimacy of a guest’s reason for cancellation or postponement must be provided. Cancellation for any non-COVID-19 or other Force Majeure related reason will be processed in accordance with Samara’s Standard Policy.
GENERAL
  • Rates are quoted and payable in South African Rand (ZAR).
  • Rates and policies are subject to change without notice.
  • Guests are required to take out comprehensive travel insurance covering trip cancellation and curtailment, personal accidents, medical and emergency expenses, and loss, theft or damage to personal effects.

Other information

TRANSFERS
  • Road transfers with reputable third-party charter companies can be arranged on request at additional cost. Any third-party quotes are given subject to change without notice.
  • Contact details of accredited air charter companies can also be provided. Samara has a dirt airstrip and nearby Graaff-Reinet has a tarred runway.
  • A cancellation fee may be incurred if a confirmed charter is cancelled by the client. This is at the sole discretion of the third-party provider.
ARRIVAL AND DEPARTURE TIMES
  • Check-in is at 2pm. Either a late lunch or a high tea will be served, depending on the season.
  • Check-out is at 11am.
PAYMENT OPTIONS
  • MasterCard, Visa, Diners Card and American Express are all accepted.
  • Credit card payments can be made using the link provided on the invoice.
  • Internet banking/EFT is accepted.
  • Proof of payment must be forwarded to Reservations before arrival.
HEALTH & SAFETY
  • Samara is free from malaria and other tropical diseases.
  • Full hospital, consultant and general medical services are available in Graaff-Reinet and Port Elizabeth (Gqeberha).
  • Samara has emergency medical evacuation and health & safety measures in place in accordance with expert protocols, including for COVID-19.

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